Herbal Remedies International make sure of all the products sent to be of the latest and 100 % pure ayurvedic available. The goods shall provide well in packaging to meet the needs of the International market. We assure that all the pocket sent will be properly packed and air-tight. However, if any reason you're not satisfied with our product, simply return the product along with your receipt-letter within 30 days from date of receiving of product, and we will credit back your received amount. There is no refund policy , if the products are returned damaged in condition or on empty box.